Comfort begins with a properly functioning HVAC system, and a skilled HVAC expert in Alpharetta, GA is your best resource for reliable service. Whether you need urgent AC repairs, a heating system replacement, or ongoing maintenance, our experienced team delivers solutions that keep your home or business comfortable.
We know that energy efficiency and system performance go hand in hand, which is why we provide comprehensive diagnostics, fast repairs, and cost-effective maintenance plans. As your go-to HVAC expert in Alpharetta, GA, we take pride in ensuring your heating and cooling systems operate at peak efficiency all year.
Name: Sarah Bolocan
Rating: 4
Review: We’ve been customers for around 15 years for our furnace and air conditioner maintenance. The technicians have been varying degrees of professional over the years. Some have clearly been very experienced but others not as much. We had a new furnace installed by a team that were clearly extremely experienced. I was glad of that. We’ve had several technicians over the years that I asked to come out for future services but they always seem to leave after a couple years and then I have to find somebody new. I’m a little upset because my most recent technician that I was comfortable with no longer services homes. I’m also a little bit upset because I recently was encouraged to use them for plumbing and electrical when the technician was here to look at my furnace. I didn’t appreciate that at all. Years ago one of their technicians tried to sell me on replacing the vapor barrier plastic in my basement as a private job. Another one knowingly installed the wrong size air filter in my furnace and just pulled it up to the front to make it look like it was large enough. It started rattling after he left and they had to send a senior tech in after him to redo his service appointment and put in the right size filter. They always make it right but I wish everyone they sent out was equally well qualified. To be honest I’m always a little nervous when they send someone out because even though I asked for only senior technicians I’m not sure that’s what I’m being given. We’ve bought a multi-year maintenance policy with them which is why we keep having them out. I would love some feedback from the owner of the company on what they are doing to ensure everyone they send out provides the same high level of service.
Date: a week ago
Name: Tamara Conley
Rating: 5
Review: Adrianne Patterson was a great help. She had great customer service skills. Very patient and helpful. She walked me through what I needed to do and successfully help me order my new filters and build up my confidence in the company she represents.Coolray needs to make sure they keep her and allow her to spread that type of customer service throughout the company.
Date: 5 days ago
Name: Wayne Rushing
Rating: 5
Review: Dalton came out and troubleshot the system. A fitting was broken likely associated with the freezing temps lately. Dalton had the part, tools, and most importantly a thorough knowledge. He provided SUPERB customer service and willingness to answer several questions I had, as well as helping me get the app connected to my water purification system. I would definitely recommend Coolray and Dalton to my friends and family. Great job guys! Outstanding job Dalton!
Date: a week ago
Name: George Johnson
Rating: 5
Review: Cool-Ray has been servicing my HVAC system-both heating and cooling- for 10 years. I’m scheduled for service visits two times per year. I get a call to schedule and the tech identifies himself by company and by name to arrange a date and time.I get a thorough report for the visit along with any recommendations for repairs or upgrades.I’ve been happy with the service and the techs who come out. They make the process easy to navigate. I couldn’t ask for an easier process.
Date: a week ago
akservice_hvac@yahoo.com
(770) 475-0628
4735 Village Ct, Alpharetta, GA
Ensuring your indoor space remains comfortable year-round requires expert HVAC services from a team you can trust. As a leading HVAC expert in Alpharetta, GA, we offer high-quality air conditioning services, including installation, maintenance, and repair. Whether your AC needs a quick fix or a complete upgrade, our skilled professionals provide efficient solutions tailored to your needs.
For those colder months, we specialize in heating services such as furnace repairs, heat pump installations, and seasonal maintenance to ensure your system operates at peak performance. Our goal is to keep your home warm and energy-efficient while preventing unexpected breakdowns.
Beyond temperature control, we offer advanced indoor air quality solutions, including air purifiers, duct cleaning, and humidity control. These services help create a cleaner and healthier environment, reducing allergens and improving overall air quality.
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